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Subject:
From:
"W. Wesley Groleau x4923" <[log in to unmask]>
Reply To:
W. Wesley Groleau x4923
Date:
Wed, 22 Apr 1998 13:51:23 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (21 lines)
> Say there are two products.
>
> One does everything you really need, is completely reliable, never crashes
> the system, and has a simple user interface.
>
> The other has lots of glitz and whistles in its user interface, crashes
> about three times a week, occasionally corrupts its own data, and has a
> dozen features that you don't need but might find a use for once a
> decade.
>
> What will guide the purchase decision of the majority?
>
> "Look at all the glitz and features."
>
> So we have consumers demanding, in effect, ever-fancier Yugos, and a
> market that has responded by producing pointless-feature-filled crapola.

So what will they buy if you can say, "Check this out: it has nearly the
same features as that, but it never crashes!"
??

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