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CHI-ANNOUNCEMENTS  August 2003, Week 3

CHI-ANNOUNCEMENTS August 2003, Week 3

Subject:

HCI tutorial: publicity STA [T5]

From:

Dan Diaper <[log in to unmask]>

Reply-To:

Dan Diaper <[log in to unmask]>

Date:

Thu, 21 Aug 2003 08:19:21 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (163 lines)

> HCI 2003,
> Designing for Society
> September 8-12th, 2003
> Bath, United Kingdom
> http://www.hci2003.org
>
>
> I believe that there are still places available on most of the tutorials
> at the HCI2003 conference, including a few on my own:
>
> Prof. Dan Diaper
> SYSTEMIC TASK ANALYSIS (STA)
> [T5] Tuesday, 9th. September, 2003.
>
> I've put a couple of hundred hours into preparing my tutorial and I
> therefore want as large an attendance as possible.
>
> Here are a few reasons why you should attend my tutorial:
>
> 1.  VIRTUALLY ALL HCI INVOLVES THE TASK CONCEPT
> Tasks are about performance, the performance of work, and achieving work,
> very broadly defined, is what in HCI we are nearly always interested in .
> Task Analysis is the means by which we understand how work is achieved.
>
> Thus, whether called "task analysis" or something else, it is necessary in
> HCI to understand the task concept, which the STA tutorial will examine in
> detail.
>
> 2.  HCI MUST STUDY SYSTEMS
> Even if one is only concerned with User Interface Design (UID), then it is
> still necessary to understand the UI's environment of use, i.e. the
> performance of work within its general system.
>
> I'm 'Professor of Systems Science and Engineering' and what I study are
> general systems that, in HCI, always include people and computers.  N.B.
> I've argued for some years that it is unfortunate that software
> engineering and HCI are treated as different disciplines when they study
> the same systems, but with different emphases.
>
> 3.  A RETURN TO FUNDAMENTALS
> "Today, task analysis is a mess." (Diaper & Stanton, 2003 - in press).
>
> I've spent the last few years engaged in some serious theoretical research
> about the basic concepts that underlie how systems in HCI need to be
> modeled.  STA returns to the basics that should underlie all task analyses
> and is an approach that is compatible with nearly all the task analysis
> methods (HTA, GOMS, CTA, etc.) that can then be applied to data derived
> from a task analysis exercise.  There is an STA analysis method, but the
> tutorial will primarily concentrate on the concepts and activities that
> are common whenever a task analysis exercise is undertaken.
>
> 4.  TASK ANALYSIS IN THE SOFTWARE INDUSTRIES
> Many task analysis methods have been developed by academics and, it
> appears, are for academics.  The requirements of practitioners in industry
> have often not been adequately addressed and many task analysis methods
> cope poorly with industrial project constraints of limited resources, time
> and personnel availability.
>
> STA is where you start.  It is an approach and is suitable for all task
> analyses, from the quick and simple, as well as the detailed ones, say
> when designing large and perhaps safety critical systems.  Understanding
> STA provides practitioners with the basis for confidently identifying the
> strengths and limitations of their use of task analysis in real projects.
>
> 5.  SAVE YOURSELF MANY HOURS
> The STA tutorial is based my, quite long, Chapter 1 in Diaper and Stanton
> (2003 - in press).  Attending the tutorial will give you a flying start at
> understanding the essentials behind all task analyses and will make
> reading this chapter, and the following ones, much easier.  The new,
> essential reference to task analysis in HCI, is:
>
> Diaper, D. & Stanton, N. (2003)  'The Handbook of Task Analysis for
> Human-Computer Interaction.'  Lawrence Erlbaum Associates.
>
> The Handbook  will be launched at the HCI2003 conference.  It is
> approximately 700 pages, with 30 chapters from about 50 contributing
> authors, comes with a CD-ROM of the complete book and is a bargain at only
> US$50 world wide in paperback.
>
>
> The remaining places on the STA tutorial will be accepted on a first come
> basis and should be booked through the conference web site:
> http://www.hci2003.org .
>
> I look forward to seeing you at the conference.
>
>                       Dan <>
>
> Dan Diaper, Ph.D., MBCS,  ILTM,
> Prof. of Systems Science & Engineering,
> School of Design, Engineering & Computing,
> Bournemouth University.
>
> Email: [log in to unmask]
> Tel.:  +44 (0)1202 523172
> Web: http://dec.bournemouth.ac.uk/staff/ddiaper/
>
> --------------------------------------------------------------------------
> -------
>
> All the HCI2003 tutorials:
>
> The HCI'2003 Tutorials represent and excellent opportunity for staying
> at the leading edge of HCI research and practice.  Extended interactions
> with expert instructors will bring you up to speed on the lastest topics.
> The tutorial program has been put together to appeal to practitioners,
> researchers and educators.
>
>
> Tutorial Sessions on Monday the 8th September are:
>
> [T1] Using design space analysis to facilitate more effective interaction
> design meetings (half day): Paul Englefield, Ease of Use group, IBM UK
> [T2] Who needs this technology, and why? (full day): William Newman,
> University College London Interaction Centre
> [T3] Phone usability testing (full day):  Julie Ratner & Anne-Laure
> Negri,
> Iterative Design, Seattle WA,USA & Consultant, Sophia Antipolis, France
> [T4] The art of seeing: practical observation methods for software
> development (full day): Susan M. Dray / David A. Siegel, Dray &
> Associates, Inc., Minneapolis MN, USA
>
> Tutorial Sessions on Tuesday the 9th September are:
>
> [T5] Systemic task analysis (full day): Dan Diaper, Bournemouth
> University
> [T6] Creating highly satisfying user experiences using software
> engineering techniques to model users and design (full day): Dave Roberts
> &
> Claire Paddison, Ease of Use group, IBM UK
> [T7] Information visualization (full day): Robert Spence, Imperial
> College, London
> [T8] Working with and analyzing qualitative data (full day): David A.
> Siegel/ Susan M. Dray, Dray & Associates, Inc., Minneapolis MN, USA
> [T9] Setting usability performance requirements (full day): Nigel Bevan,
> Serco Usability Services
>
> Moe information can be found at:
> http://www.bcs-hci.org.uk/hci2003/confprog-tut.asp
>
> Tutorials are provisional on numbers attending. Popular tutorials fill
> up quickly, so please apply early to reserve your place. If you have
> applied for a tutorial which is cancelled, you will be offered the option
> of
> taking up a place at an alternative tutorial.
>
> We look forward to welcoming you to Bath.
>
> The HCI 2003 Conference Committee
>
> HCI 2003 is sponsored by ACM The British HCI group.  Industry sponsors
> include: Microsoft, Macromedia and Sprinbger Verlag.  HCI 2003 is run
> with support and cooperation of the British Computer Society, Engineering
> and Physical and Sciences Research Council,  The Institute of Electrical
> Engineers, Human Factors Network.
>
>
>
>
>
>
>

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December 1997, Week 3
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