> point out that it is _not_ just the software industry that lacks good
> validation/certification standards.

This is true.  A comment that I have often made about the automotive
industry is true of many software vendors and companies in other
industries:

  "There is only one job title in their QA department: Customer"

--
Wes Groleau
http://freepages.rootsweb.com/~wgroleau