21st European Annual Conference on Human Decision Making and Control 15th and 16th July 2002, The Senate Room, University of Glasgow. http://www.dcs.gla.ac.uk/~johnson/eam2002/ Human operators play a critical role in protecting the safety in many different domains. In spite of recent advances in automated control and process integration, human decision making must still be considered within the safety-cases that support many complex production processes. In medicine, the introduction of computer-based diagnostic aids has simply refocussed attention on errors that arise in interpreting results provided by these systems. In aviation, the introduction of glass cockpits has provoked new forms of error that were uncommon in previous aircraft. These observations explain why the central topics of EAM2002 are as relevant today as they were when the series was started in 1981. Papers are encouraged on, but not limited to, the following topics: - detection, mitigation, prevention of human error; - error recovery strategies; - human error and wider forms of risk analysis; - learning processes; - the human component in system dependability; - team work and work organization; - managerial influences on human performance; - crew resource management; - human behavior modeling and user models; - human-machine interaction. - situation awareness; - cooperative systems and CSCW; This meeting will be immediately followed by a Workshop on the Investigation and Reporting of Incidents and Accidents in Glasgow. Both meetings are in the same week to encourage delegates to stay on and to support the transfer of ideas in these complementary areas. Delegates will be able to register for both meetings at a reduced rate. Authors should submit full papers not exceeding 4000 words to Chris Johnson by 10th April 2002. Electronic submissions are encouraged. There will be preprints of all of papers. Selected papers will be published in a special edition of either Interacting With Computers or the Journal of Reliability Engineering and Systems Safety. Programme Committee: Jim Alty, Loughborough Univ., UK. Henning Anderson, Danish Research Labs. Risoe. Stuart Anderson, Univ. of Edinburgh, U.K. Guy Boy, EURISCO, France. P. Carlo Cacciabue, European Research Centre, Italy. Stephane Chatty, CENA, France. John Fox, Imperial Cancer Research Fund, UK. Corin Gurr, University of Edinburgh Denis Javaux, Univ of Liege, Belgium. Richard Kennedy, NATS, UK. Barry Kirwan, EUROCONTROL, France. Philippe Palanque, Univ. Toulouse 3, France. Morten Lind, Danish Technical Univ. John McCarthy, University College Cork, Ireland. Amy Pritchett, Georgia Tech., USA. Penelope Sanderson, Univ. of Queensland, Australia. Neville Stanton, Brunel Univ., UK. Kim Vincente, University of Toronto, Canada. Peter Wieringa, Delft Univ. of Technology, NL. Peter Wright, University of York, UK. Further information: Prof. Chris Johnson, Department of Computer Science, University of Glasgow, Glasgow, G12 8QJ, Scotland. Email: [log in to unmask] Tel.: +44 141 330 6053, Fax.: +44 141 330 4913