UPA is happy to announce the 4th issue of volume 3 of the Journal of 
Usability Studies 
(http://www.upassoc.org/upa_publications/jus/index.html ).

 

This is a special issue on usability and complex task situations.

The special issue was edited by Barbara Mirel and Mike Albers with 
Whitney Quesenbery and Ginny Redish as JUS Associate Editors.

The special issue includes an essay on New Frontiers in Usability for 
Users' Complex Knowledge Work by Mirel, author of the 2004 book, 
Interaction Design for Complex Problem Solving.

In addition, this issue includes three peer-reviewed articles: 

-- On creating effective decision aids for complex tasks (a study of 
engineering professionals and engineering students) 

-- On observing when and why users of a complex application do and 
don't switch between tools within the application (not switching even 
when another tool would be better for the immediate need)

-- On how important it is to get the scenarios right when trying to 
understand complexity (test participants can think they did a fine job 
when, in fact, they failed to see the complexity of the task)

 

------------------------------------------------------------------
Avi Parush, PhD
Associate Professor
Psychology Department
Carleton University
http://hot.carleton.ca/hotlab/people/faculty-and-staff/avi-parush/

http://www.carleton.ca/hotlab/

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