Hal, I'm not aware of or involved in any specific research; however, I've recently become aware of a local (Minnesota USA) cancer center that has been advertising on television its revolutionary approach to patient-centered care. They apparently involved patients in the design (imagine that!) of the spaces and experiences. I haven't looked into it any more than that, but it's quite intriguing: http://www.parknicollet.com/cancer/ You can inquire into the patient advisory board here: http://www.parknicollet.com/Cancer/AboutUs/PtAdvisoryBoard.cfm Susan Ramlet (Usability Engineer, Medtronic) On Mon, Jan 11, 2010 at 1:38 PM, Hal Shubin <[log in to unmask]> wrote: > I was talking with my primary care physician today about how > un-patient-centered my recent hospital stay was. ...<snip>ms and Polly > Pregnant, and refer to them in their discussions. > -------------------------------------------------------------- Tip of the Day: Quote only what you need from earlier postings CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[log in to unmask] MODERATORS: mailto:[log in to unmask] SUBSCRIPTION CHANGES & FAQ: www.sigchi.org/web/faq.html --------------------------------------------------------------