At CHI 2010 (http://www.chi2010.org), I will be moderating a panel on 
e-government, also known as online provision of government services. 
The panel title is "E-Government: Services for Everyone, Everywhere, 
Eventually".  Panelists who have worked on e-government services will 
discuss obstacles that have delayed the wide-spread rollout of 
e-government, as well as success factors.

In my introduction, I want to briefly describe one or two examples of 
e-government failure, and one or two examples of success.  I have 
some ideas for examples, but I would appreciate any suggestions from 
the CHI-Web crowd.

Please respond off-list.  I will summarize and repost the responses.

Thanks,
Jeff Johnson, Ph.D.
UI Wizards, Inc.
Product Usability Consulting
http://www.uiwizards.com

    --------------------------------------------------------------
    Tip of the Day: Use the archives to research common questions
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[log in to unmask]
              MODERATORS: mailto:[log in to unmask]
       SUBSCRIPTION CHANGES & FAQ:  www.sigchi.org/web/faq.html
    --------------------------------------------------------------