Hi - Can anyone suggest complex publically-available applications that are designed to encourage users to learn through exploration? Many feature-rich applications use a hierarchical navigation, with a whole universe of functionality under one menu item. I'm looking for products that are designed so savvy users can go directly to the function they need, while providing novice and intermediate users an opportunity to learn the product (and often the domain). An example that comes to my mind is Turbo Tax. Can you suggest others? Thanks and Happy New Year! Kay P.S. I will collect & summarize for the list. Kay Corry Aubrey, user-centered research and design Usability Resources Inc | <http://www.UsabilityResources.net> www.UsabilityResources.net | [log in to unmask] Phone: 781-275-3020 | Fax: 1-781-998-0325 -------------------------------------------------------------- Tip of the Day: Forward out-of-office replies to mailto:[log in to unmask] CHI-WEB: www.sigchi.org/resources/web/faq.html MODERATOR: mailto:[log in to unmask] --------------------------------------------------------------