[COVID-19 updates and Deadline Extension]

After evaluating the current situation and in accordance with SMARTCOMP organizers, the organizing committee has decided to postpone IEEE SmartSys 2020 and reschedule it for 14-17 September 2020. The workshop will still take place in Bologna, Italy. Proceedings will not be cancelled, and publications will continue as planned.

All deadlines have been postponed as well, as specified below.




Fifth IEEE Workshop on Smart Service Systems (SmartSys)

Co-located with the IEEE International Conference on Smart Computing (SMARTCOMP 2020)

Bologna, Italy., September 14, 2020



Technology succeeds when it provides benefits to the society either directly or indirectly. Understanding the societal and economic impact and human-centered aspects of a smart system or technology in advance and designing the system a-priori with potential value-added services help spur the discoveries of new tools, methodologies and innovative services.  Smart service systems span across a variety of socio-technical facets comprising devices, people, organizations, environments and technologies to sense, actuate, control and assess the physical, cyber and societal artifacts of the human service systems. Besides the systems being self-adaptive and fault-tolerant, it needs to be designed in such a way that it can continuously increase the quality and productivity, the compliance and sustainability of the smart services it offers. While human-centered perspective and cognitive learning help create multi-facet value-added services and catalyze the sustained economic growth of smart service systems, understanding the multi-modal sensing, control, heterogeneity and interdependency between different physical, virtual and logical components of such a complex system will enable the realization of new transformative smarter service systems. If successful, this can help improve the quality-of-service of the customers, quality-of-life of the citizens and quality-of returns of the stakeholders and investors.

Nurturing the development of smart service systems seeks for inter- and trans-disciplinary crosscutting research threads from system and operational engineering, computer science and information systems, social and behavioral science, computational modeling and industrial engineering etc.  The goal of this workshop is to bring together practitioners and researchers from both academia and industry in order to have a forum for discussion and technical presentations on the fundamental knowledge and principles of smart service systems that enable the value co-creation in sensing, actuating, data analytics, learning, cognition, and control of human centric cyber-physical-social systems and future of work.

Research contributions are solicited in all areas pertinent to smart human services and systems, including:

• Innovative technologies, tools, methodologies and solutions for smart service systems; example includes personalized healthcare, smart energy, smart cities, smart manufacturing, intelligent transportation, education, precision medicine and agriculture, national security etc.

• Information extraction and interpretation from sensors, actuators, smart phones, smart watch, and human

• Context and situational-awareness of smart service systems

• Design of people-centric services and technologies for providing better services such as food, transportation and places to live

• Novel architectures and interoperable solutions for internet of things

• Models and methodologies for designing complex smart systems

• Big data analytics approaches for innovative smart services

• Modeling, analysis, co-production, and co-evolution of human activity, behavior and interaction for the effective adaptation and percolation of longitudinal smart service systems

• Role of machine learning, artificial intelligence, robotics, pervasive computing, control theory, information and communications technologies

• Role of formal methods in computer networks, cyber-physical systems, Internet-of-Things and machine learning

• Design and developments of intelligent systems, intelligent enterprises and cyber-physical-social-systems

• Design of inter-dependent complex global systems such as healthcare, smart gird, computer networks, logistics and supply-chains, financial markets etc.

• Smart infrastructure and testbed to support the integration and test of autonomous systems and innovative applications


Important Dates

Manuscript submission: 15 May, 2020

Paper acceptance notification: 16 June, 2020

Camera-ready paper submission: 30 June, 2020

Workshop date: 14-17 September, 2020


Organizing Committees

Workshop Co-Organizers

Nirmalya Roy, University of Maryland, Baltimore County

Carlo Vallati, University of Pisa

Gurdip Singh, Syracuse University

Sajal Das, Missouri University of Science and Technology


Technical Program Co-Chairs:

Antonio Virdis, University of Pisa, Italy

Maryam Rahnemoonfar, University of Maryland, Baltimore County


Publicity Co-chairs

Carlo Puliafito, University of Pisa, Italy

Junfei Xie, San Diego State University


Technical Program Committee

Pietro Cassarà, ISTI-CNR

Aryya Gangopadhyay, University of Maryland Baltimore County (UMBC)

Alberto Gotta, ISTI-CNR

Marco Gramaglia, Universidad Carlos III de Madrid

Jason Hallstrom, Florida Atlantic University

Francesco Longo, Universita di Messina

Benjamin Mandler, IBM Haifa Research Lab

Simon Mayer, University of St. Gallen

Dr. Francesco Restuccia, Northeastern University

Francesca Righetti, University of Pisa

Olga Saukh, TU Graz / CSH Vienna

Corinna Schmitt, Universität der Bundeswehr München, Research Center CODE

Marco Tiloca, RISE Research Institutes of Sweden



Carlo Puliafito, PhD

Research Fellow

Department of Information Engineering (DII)

University of Pisa

Largo Lucio Lazzarino, 1

56122 Pisa PI



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