> > have not seen any data proving that the CMU Capability Maturity Model levels > > have anything to do with quality or cost. Admittedly the level of an > > organization appears to be correlated with their capacity to estimate cost > > and delivery time. However, usability and maintainability are also very > > important. > > Without a process, there is no way to influence the quality level. With a > well defined and well embedded process you will not make the same mistake > twice. Therefor the CMM process influences both cost and quality. You believe that and I believe that. Nevertheless, what Bob Lief said is that he has not seen any data _proving_ that. Nor have I.