I recently created a generic Web site to test out a few ideas I have had about affiliate programs and user feedback. I'll not say much about the affiliate programs since I'm still collecting data. However, I wanted to tell the group about my experiences with user feeback on the site. I deliberately placed 3 broken images on the index page. I am amazed that over the course of three weeks, with 175 unique users (229 total), that not one person has e-mailed me to tell me that the site had problems. It gets worse. Of those 175 unique users, I sent 6 of them! That is, I told 6 people about the site, they visited it, and said that it looked fine. I pressed them about the page, without giving anything away about my true intentions, and they persisted. They said the content was good, and that the site was useful. Not a word about the broken images. Yikes. What have others found? What does this indicate? - John ====================================================================== John S. Rhodes ** mailto:[log in to unmask] ** http://WebWord.com/ Usability Professional, Internet Strategist, Information Architect - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subscribe now to the WebWord.com Internet Usability Newsletter FREE --> http://WebWord.listbot.com/ <-- FREE ======================================================================