[Apologies for multiple submissions] PAKM2000: Third International Conference on Practical Aspects of Knowledge Management 30-31 October, 2000 Basel, Switzerland http://research.swisslife.ch/pakm2000 -- Call for Papers -- Sponsored and supported by: ACM SIGGROUP (approval pending) SGAICO (Swiss Group for Artificial Intelligence and Cognitive Science) Special Interest Group "Knowledge Management" of the German Informatics Society Rentenanstalt / Swiss Life Aims and scope of the conference -------------------------------- To succeed in the accelerating business pace of the "internet age", companies must efficiently leverage their most valuable and under-leveraged resource: the intellectual capital of their highly educated, skilled, and experienced employees. The compression of communication cycles and the omnipresence of information forces enterprises to seek a faster return on knowledge - knowledge that ages rapidly in a market place brimming with innovation. One of the most important prerequisites in achieving this return is the systematic management of the key success factor "knowledge" - previously left to manage itself "somehow". Thus next-generation business solutions must be focussed on supporting the creation of value by adding knowledge-rich components as an integral part to the work process. Therefore, an integrated approach is needed which combines issues from a large array of fields, originating from quite different areas such as business and organization sciences, cognitive sciences, and computer science. The PAKM Conference Series acknowledges the above situation and offers a communication forum and meeting ground for practitioners and researchers engaged in developing and deploying advanced business solutions for the management of knowledge and intellectual capital. We seek attendance and contributions from practitioners, researchers, and developers who work at the leading edge of Knowledge Management, pursuing integrated approaches which consider both, the technological side as well as the proper business side. PAKM is a forum for people to share their views, to exchange ideas, to develop new insights, and to envision completely new kinds of solutions to Knowledge Management problems. Like its predecessors, PAKM2000 will provide ample time for interaction and discussion. By explicitly addressing interdisciplinary approaches to Knowledge Management, the PAKM conference offers a unique and new kind of forum. Contributions sought -------------------- The overall theme of PAKM2000 are next-generation business solutions and the role information technology can play in them. Thus, we seek original contributions in the triangle of business and organization sciences, cognitive sciences, and computer science that describe a true advancement in the state of the art of Knowledge Management: * Business and organization sciences give the overall framework in which to develop a knowledge management approach, which is first of all a business solution and not an information technology solution. * Cognitive sciences help to design a knowledge management solution such that it fits smoothly with the cognitive capabilities of the people involved and is optimally embedded in their work context - or, to phrase it differently, to ensure the situatedness of the knowledge management approach. * Computer science provides the technology needed to build the information systems which are often required to make certain aspects of a knowledge management solution work. Contributions to PAKM should show how the approach presented takes all of those three aspects into account. Additionally, paper submissions must clearly describe the (real-world) problem being tackled and point out the added value of solving that problem. The paper should give a clear description how the problem is solved and it should further make clear in which aspects the suggested approach is a new one. Submitted papers may be full papers with up to 12 pages and 30 minutes presentation time, or short papers with up to 6 pages and 20 minutes time for presentation. All accepted papers will be presented at the conference. Papers may address one or more of the following topics, or any other topic as long as it fits into the overall conference theme: * Building and maintaining an inventory of the knowledge available in the organization (with people, in files, databases, documents) o setting up appropriate communication links between people, groups, departments to communicate what skills and knowledge they have o meta information systems * Bringing the knowledge existing somewhere inside or outside the organization to those places where it is needed o aligning organizational structures towards a knowledge sharing community o group support systems o decision support systems, just-in-time knowledge delivery systems, electronic performance support systems o information retrieval: interest profiles, information filtering, automatic text understanding, searching the world wide web, personal web agents * Making sure that available knowledge is reused and not reinvented o documentation and annotation of knowledge to facilitate its being assimilated by people who did not provide it o ontologies and enterprise data models to provide a common terminological framework o automatic text summarization to facilitate selection of relevant texts o group support systems o automatic indexing and abstracting of texts * Capturing and securing knowledge to avoid it from getting lost o designing business processes such that knowledge generated in ongoing work is easily and immediately captured o implementing lessons learned processes o organizational memories: knowledge integration, knowledge sharing, versioning, contexts, high-level modelling languages for non-computer scientists o knowledge extraction from texts * Developing new knowledge o organizational measures for supporting and stimulating innovation o information systems for supporting creative processes (exploration of data spaces, visualization tools, etc.) o data mining (from data, text, and the web) Important dates -------------- Submission of papers by June, 30, 2000 Acceptance notices mailed by August, 18, 2000 Final, camera-ready papers due by September, 22, 2000 Submission format ----------------- Full papers may have up to 12 pages, short papers up to 6 pages, both in an 11 point font and single-spaced. We accept either electronic submission in Postscript, PDF or Word format, or paper submissions (in 4 copies) to the following address: Ulrich Reimer Swiss Life Information Systems Research Group Postfach CH-8022 Zurich, Switzerland Email: [log in to unmask] Special journal issue --------------------- Selected papers from the conference will be considered for publication in a special issue of the International Journal of Intelligent Systems in Accounting, Finance and Management. Program committee ----------------- Co-chairs: Dirk Mahling (Primix, Inc., USA) Ulrich Reimer (Swiss Life, Switzerland) Members: V. Richard Benjamins (Univ. of Amsterdam, The Netherlands; Intelligent Software Components (iSOCO) S.A., Spain ) Manfred Jeusfeld (University of Tilburg, The Netherlands) Frank Maurer (University of Calgary, Canada) Brian (Bo) Newman (Founder, Knowledge Management Forum, USA) Daniel O'Leary (University of Southern California, USA) Steffen Staab (University of Karlsruhe, Germany) Rudi Studer (University of Karlsruhe, Germany) Ulrich Thiel (GMD-IPSI, Germany) Gertjan van Heijst (CIBIT, The Netherlands) Georg von Krogh (University of St. Gallen, Switzerland) Karl M. Wiig (Knowledge Research Institute, USA) Michael Wolf (UBS, Switzerland) -- to be extended -- Organization Ulrich Reimer (Swiss Life, Switzerland) Conference secretariat Annemarie Nicolet (SI, Switzerland) The Venue --------- Basel, a city canton with nearly 200,000 people and 2000 years of history, is located at the elbow of the Rhine on the borders of France and Germany. It is easily reached by train, air (EuroAirport Basel-Mulhouse-Freiburg), or car.