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> > The "high level of support" is where the money can be made (See ACT).
>
> I am assuming you are referring to the fact that ACT is not cheap.
> I see this as a dual edged sword.  The high cost can real turn
> people off.

Not that high; a year's support for GNAT for 10 or fewer people can be
less than the cost of a single compiler licence from another
vendor. And then you add in the cost of the first year's support too.